1. Shipping Coverage
We currently offer delivery across Karachi for all in-stock products.
2. Order Processing & Delivery Time
Orders are processed within 7-10 business days after order confirmation.
In case of unforeseen circumstances, delays may occur, and we will keep you informed accordingly.
3. Shipping Charges
Shipping costs are calculated at checkout based on the weight, size, and delivery location of your order.
Any additional handling fees (if applicable) will be communicated before order confirmation.
4. Delivery Guidelines
Customers must provide accurate shipping details at the time of order placement. Incorrect details may lead to delivery delays or additional charges.
If a delivery attempt fails due to customer unavailability or incorrect address, a redelivery may be arranged, or the customer may need to pick up the package from our designated location.
5. Damages & Missing Items
Upon delivery, carefully inspect your order for any damages or missing items.
If you receive a damaged or incomplete order, report it within 24 hours by emailing us at officein.pk@gmail.com with clear supporting photos.
6. Order Tracking
Tracking details will be shared via email or SMS once your order has been dispatched.
For any tracking-related inquiries, feel free to contact our support team.
7. Contact Us
For any shipping-related concerns or assistance, reach out to us at officein.pk@gmail.com.
